Customers within New Zealand are eligible to exchange goods within 7 days of purchase providing they have not been worn.
Our delivery charge for anywhere in New Zealand is $10 per order.
There is no refund or exchange on sale items or online clearance items.
Any returns should be sent back to us at:
Heavenly Soles
14 Jervois Road
Ponsonby
Auckland
Shipping costs to Heavenly Soles are the responsibility of the customer unless returning faulty goods.